News: China Forms Internet Court for E-commerce Disputes

August 8, 2017 Farah Fathy

Chinese authorities recently established an internet court to handle a rising number of e-commerce lawsuits, online payment disputes and internet copyright issues. Online shopping lawsuits have recently surged, correlating with China’s rapid e-commerce growth. Most complaints deal with product quality and retailers’ return policies on China’s online marketplaces.

The new internet court is called Hangzhou Internet Court. It is based in Hangzhou, which is home to many of China’s e-commerce companies, including Alibaba.

A person can file a complaint in just a few minutes and the entire process, including the trial, takes place online. Shoppers also save money on legal fees and can choose to appear through online video meeting technology.

According to a spokesperson for the court, “the internet court could improve the efficiency of case handling because both parties of an e-commerce case are often not in the same city.”

The court says it will also use business intelligence technology in the future to estimate the probability of a plaintiff winning a case before they take legal action.

China has been testing the online court concept since late 2015 and has processed over 22,000 e-commerce cases online.

To read more, please see: China creates an online court to handle e‑commerce disputes.

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About the Author

Farah Fathy

Farah is a native Arabic speaker born and resides in Cairo, Egypt. She received her degree in Commerce and English from Ain-Shams University studying marketing, management, economics and accounting. Her experience includes working in various specialties in global digital marketing with specific training in Link Building, Website Traffic Analysis, On-page Optimization and Off-page Optimization as well as standard Social Media Marketing. She is skilled in a variety of tools including Adobe Photoshop, Adobe Light Room and SEO tools such as Google Keyword Planner, SeoMoz, Opensite Explorer, Google Analytics and Webmaster Tools. She enjoys playing sports such as swimming and basketball and loves to read in her spare time.

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